Plans & limits
Pricing is per approval request, not per seat — approvers are always free, on every plan. Limits reset on the first of each month (UTC).
What each plan includes
| Limit | Hobby, $0 | Pro, $29/mo | Business, $200/mo | Enterprise |
|---|---|---|---|---|
| approvals / month | 100 | 5,000 + $0.02 each after | 25,000 + $0.02 each after | Custom |
| monthly safety cap | 100 | 25,000 | 100,000 | Custom |
| team seats | 1 | 10 | 25 | Custom |
| approval groups | — | 10 (25 members each) | Unlimited (100 members each) | Custom |
| notifications | Email + Slack | Email + Slack | Email, Slack, Teams | |
| webhook endpoints | 1 | Unlimited | Unlimited | Unlimited |
| audit retention | 7 days | 90 days | 12 months | Indefinite |
| support | Community | Standard | Priority | Dedicated |
| SSO / SAML | — | — | — | ✓ |
How the quota behaves
- A request counts against the month it was created in, regardless of when (or whether) it resolves.
- On Hobby, requests beyond the cap are rejected with
402 quota_exceeded. Your agent sees an explicit error, never a silently dropped approval. - On Pro, requests keep flowing past 5,000; overage is billed at $0.02 each.
- Test approvals sent from the dashboard never count against any quota.
- Rejected and expired requests count too — the human's time was still used.
TIP
Gate on your side for actions that recur rapidly: if an agent retries a rejected action in a loop, each retry is a new request. Rejection notes exist so agents can re-plan instead of re-asking.
Request constraints
| Constraint | Value |
|---|---|
| summary length | 500 characters |
| agentName length | 100 characters |
| ttlMinutes | 5 minutes – 7 days (default 24h) |
| webhook timeout | 10 seconds per attempt, 3 attempts |
Upgrading
Upgrade from Dashboard → Billing — checkout is Stripe, changes apply immediately, and downgrades take effect at the end of the billing period. For Enterprise (Slack/Teams approvals, SSO, indefinite retention, plus roadmap items like Datadog/Splunk audit export), email sales@confirm.dev.